Privacy Policy
H-dent Clinic (hereinafter: H-dent), headquartered in Rovinj, Ul. Andree Amorosa 6, Rovinj – Croatia, as the data controller of your personal data, uses and protects all information provided by users when using the website www.h-dent.hr and our other services, particularly regarding the processing of personal data in the provision of dental services.
Personal data is any information relating to an identified or identifiable natural person. More precisely, personal data includes all information by which the identity of the user can be determined (for example: first and last name, e-mail address, postal address, etc.). Processing of personal data means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction, as well as the application of logical, mathematical, or other operations on such data.
How we collect personal data
H-dent Clinic collects your personal data, among others, in the following cases:
How your data may be used
The use of personal data in accordance with data protection rules must be justified by legal grounds, and with this policy we establish the bases for each processing activity.
Legitimate grounds for processing data include legitimate interest, contractual obligation, legal obligation, and compliance. H-dent Clinic uses legitimate interest for the promotion and provision of information about its services, with the aim of maintaining the highest standards of dental service. The fundamental rights and freedoms of existing and potential patients are balanced against H-dent’s interest in processing data for the specified purpose.
H-dent Clinic will collect contact details, information about services performed, warranties, as well as your patient history when you use our services, for the purpose of processing warranty claims or technical support for services provided.
Personal data may be transferred to third parties provided there is a justified basis for the transfer, such as the execution of a service or transportation.
H-dent Clinic uses direct marketing based on your personal data to inform you about news and promotions in our offer, special purchasing benefits, presentations of new products, and our appearances at fairs, conferences, and other events – exclusively with your consent.
Consent for direct marketing can be withdrawn at any time. Any individual may also lodge a complaint at any time regarding the processing of data for the aforementioned purposes.
H-dent Clinic is subject to the laws of the Republic of Croatia, as well as supranational rules, and is obliged to comply with them, including providing your data to law enforcement authorities, regulatory bodies, courts, and third parties in connection with proceedings and investigations anywhere in the world where required. Where permitted, we will notify you directly of the request and inform you before responding, unless doing so would jeopardize the prevention or detection of a crime.
Providing personal data for the purpose of fulfilling binding requests represents a legal obligation depending on the specific request.
How we protect the security of your data
We use various security methods, including encryption and authentication, to protect and maintain the security, integrity, and availability of your data:
All your data is stored on our secure servers and on the secure servers of our partners and is accessible and used in accordance with our rules and security standards. Protection of your privacy is permanent, and H-dent Clinic takes all necessary measures to ensure data protection.
Personal data is processed securely, including protection from unauthorized or unlawful processing and from loss.
Data subjects’ rights
Under applicable regulations (GDPR 679/2016, Croatian Act on the Implementation of the General Data Protection Regulation – Official Gazette 42/2018), you have the right to:
The retention period of personal data is permanent or until you request deletion. After that, the data will be erased or anonymized, unless there is a legal obligation for longer retention.
If you have a complaint about the processing of your personal data, you may submit it to the competent national authority for data protection.
Cookie Policy
For the proper functioning of the website www.h-dent.hr and to improve user experience, we use cookies. In accordance with the EU Directive of March 25, 2011, we are required to request your consent before storing cookies.
Cookies enable us to:
You may delete or block cookies in your browser. However, if you do so, some website functionalities may not work properly.
Contact
For any questions, requests for deletion, or correction of your data, you can contact us via:
📧 e-mail: info@h-dent.hr
📞 tel: +385 52 816 701
Company information
H-DENT d.o.o. General Dentistry
Address: Andrea Amoroso 6, Rovinj, Croatia
IBAN: HR9823400091110331081
Bank: Privredna banka Zagreb, Radnička cesta 50, Zagreb
Commercial Court: Commercial Court in Pazin
MBS: 130027010
Share capital: 20,000.00 HRK, fully paid